Development Consultant Sisse Jacobsen about the collaboration:
"Meeting a requirements specification that contains the wishes and needs of 17 different schools requires a supplier who sees solutions where others see challenges. MCB's greatest strength is their commitment and ability to think in creative solutions - this I have benefited greatly from in my work as project manager for the VUC sector's development of the shop.
The VUC sector is a complicated size with our many different fields of education, and it is a big task for a supplier to familiarize himself with all our rules, terms, and abbreviations. I was therefore very positively surprised that MCB's project management could quickly speak 'our language', and this has meant that the sector has quickly gained confidence in MCB as a supplier.
The shop has become as we had described! And since then, we as customers have received many ideas for improvement, which have required a lot of adjustment in the system. Often with the possibility that all the different VUCs themselves must be able to set everything from texts and filters to the entire basic form on the shop's front end. MCB has always managed to solve this, and I experience that we have a well-functioning collaboration that find the best solutions in a shop where both the applicant, caseworker, and interaction with a study administration system must be taken into account.
Development and adjustment have been carried out on time and at the price, and the collaboration has throughout the process been characterized by communication, which I have experienced as both efficient, fast, and honest. They do not sweep anything under the rug or decorate anything. This has led to our cooperation between customer and supplier being very well-functioning. At all levels, from support to project management, it is experienced that you as a customer are taken seriously, and stil with room for humor in everyday life."
