Magento Support

Do you need support for your Magento webshop? Let MCB be your Magento partner. We provide support in development, integration, design, and maintenance.

Magento Support at MCB

A well-functioning webshop is the key to success online. It is a highly competitive market and therefore you need to get the best Magento support to ensure that your webshop continues to succeed.


Over time it is crucial to have routine maintenance and updates to improve the performance of your webshop. In a large selection of webshops with available goods online shoppers are picky and demanding. Therefore it often does not take much before another webshop is choosen instead of yours. And there can be many reasons for this but it is a shame if one of them is due to unforeseen technical problems.


It is a shame if your customers leave the virtual shopping cart due to an error on your website. And it is even more annoying if they opt out of your webshop before they even reach the shopping cart because the website does not work optimally.


All this you can avoid with the right Magento support. A certified Magento developer at MCB consists of specially trained employees who are licensed in this area. Magento (Adobe Commerce) has an academy designed to train staff for these tasks. Therefore our experts have the right knowledge to help you prepare your webshop for the peak seasons of online shopping such as Black Friday and Christmas.


Our team of experts provides external sparring and support for your webshop which keeps the backend part of your site clean of unnecessary data and maintains the appropriate format. Maintenance is especially important because your webshop must function optimally regardless of whether your customers access the site on a desktop, tablet, or mobile. You will probably find that your webshop needs improvements for download depending on which device is used. The more data to be downloaded the more difficult it is to load on a mobile phone.



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Meet your Magento team


Nicolai Kibsgaard

Magento Team Lead
Phung Hoang Linh

Phung Hoang Linh

Magento Tech Lead

Dat Hoang Quoc

Magento Back-end Developer

Tuan Le Ke

Magento Front-end Developer

Our Magento Services



Our team are experts in dealing with technical issues. When you have an SLA agreement with us, we will analyze, diagnose and solve the problems for you quickly so that your webshop will be functional again in no time.



We are experts in programming to handle all tasks regarding Magento including front-end, back-end, and apps. Our development team tailors Magento solutions daily, and therefore we can always help you further - even if something goes wrong.


Support integrations

When you have an integration from ERP, PIM, DAM or your shipping solutions to Magento, you will quickly be made incompetent if the integration fails. Fortunately our integration team can quickly help you and monitor the integration.

MCB - Magento Support for your Webshop

MCB - Magento Support for your Webshop

MCB offers a highly trained team of Magento support specialists to help your webshop reach its full potential. Instead of spending time on it, you can let fully trained MCB experts do the work for you.

Personalization is one of MCB's specialties. We make sure you always have the same consultant who is appointed to meet your needs specifically. Contact our team of specialists - We have an expert waiting for you!

Choose Magento Experts and Succeed

Choose Magento Experts and Succeed

It takes a lot to manage a webshop. With expert support you get timely updates and help to get a well-functioning Magento webshop.

Cleaning up your webshop and installing updates on time can make huge difference to your store. It gives your website the help and management it needs at all times. And that is the difference that makes you successful while your competitors do not.

Your Magento 2 Certified Partner

With over 20 years of experience, we understand your business - and that goes beyond just the digital aspect and the ability to build the custom integrations you need to meet your requirements. With specialists in marketing, design, and development, we can help you achieve success with your entire business.



Magento 2 Certified Partner


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MCB has the Answers and Solutions you are Looking for

Magento (Adobe Commerce) is the third largest e-commerce platform and with an open source network users have the opportunity to edit the internal coding and customize the individual store. Magento is a highly efficient way to run a webshop but it is not always without problems.


Like much else bumps can occur on the road. Magento is known for its user-friendly system but it still does not hold up to unpredictable challenges along the way. At MCB we know how crucial it is that your webshop works optimally and when it does not it must be corrected quickly so that the webshop is back on track. That is why we offer Magento support for your webshop.



Improving the Speed and Display of your Webshop

Our Magento support team can improve your website's loading time and keep it running elegantly for you. Having an expert available means that you can quickly resolve any errors. And this is important because you can not afford to lose potential customers because your website is flawed or stalled. 


With Magento support at MCB we also keep an eye on your ranking on Google. The Google algorithm tends to favor e-commerce stores with fast loading speed and good performance. A Magento server may require updates from Magento 1 to Magento 2 or other maintenance. But these operational problems are usually easy to solve as long as you have the right people to do the work for you.


At MCB we help you solve problems before significant revenue is lost. Our Magento developers make sure that customers do not leave your shop due to poor speed. When you work with the team at MCB we ensure that your site meets the expectations.



Improved Internet Payments

The performance of the website is important for your customers to make payments. If your webshop does not work customers may experience delays when trying to pay. It is not only frustrating but also unmanageable for many. Customers can be hesitant when paying if your website looks unreliable. Your customers are critical and make demands on your webshop, and it is crucial that you do not give them a reason to doubt. Therefore you should focus on performance which can ultimately determine whether the customer completes the purchase.



Increased Security

Magento support at MCB helps you prevent hackers from attacking your website. In the worst case hackers can damage your website and you can lose traffic if it is easy to hack. And it will ultimately cost you money. Our Magento team constantly monitors your website and therefore we can prevent potential security breaches.


Having a good security system with the right Magento hosting service can also ensure the trust of your customers. It does not take long for customers to lose faith in a website and spread bad reputation online. Therefore it is crucial that you radiate confidence to your customers with the right support in the back.


Whether challenges you face MCB is ready with the experts to provide Magento support. You never know when problems or challenges will arise. But when they do you are guaranteed fast and thorough Magento support at MCB.



Support at all Times

Magento support is a constant service that monitors your website and that is why MCB can solve your problems immediately. If your website does not load or reports problems we can quickly fix it for you. It is our job to make sure that your webshop always lives up to the expectations so that you do not experience a decline in your sales.


Maintaining a webshop is not like maintaining a physical store. At your webshop customers can make purchases 24/7 and therefore it is important that you ensure that your webshop works optimally 24 hours a day. You can not afford your webshop to stand still due to technical problems. At MCB you can be sure that your Magento webshop gets the attention it needs.

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Frequently Asked Questions about Magento support

How can I get Magento support?

There are different ways to get Magento support. You can directly contact the Magento support team through their support channels such as email, phone, or live chat. You can also seek help from the Magento community or consult with a Magento 2 Certified Partner like MCB.

What is included in Magento support?

The content of your Magento support may vary. Generally, support can include assistance with troubleshooting, installation and configuration guidance, theme and design support, security fixes, updates, and general inquiries about Magento.

What should I do if I need custom development for my Magento webshop?

If you require custom development for your Magento webshop, you can reach out to a Magento 2 Certified Partner like MCB. We can assist you in implementing custom features, integrating third-party extensions, or resolving specific development-related questions.

Get Support for Magento Today

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Michael Almstrup